MAC MEDIA, a leading provider of Essential Digital Solutions, is seeking a Senior Account Executive to join our dynamic team. With over 11 years of experience in the industry, we excel at driving effective strategies across multiple platforms. We are looking for a candidate with a strong background in advertising, digital marketing, and client service. Prior experience in the real estate sector is highly preferred.
Experience requirement: 5+ years in advertising/digital/client service.
Job Description:
Manage and motivate team to effectively deliver to client needs and company goals.
Responsible for overall campaign strategy, planning, implementation & post- campaign review for your set of brands. Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs. Deliver good campaigns with strong results.
Keep a close ear to the ground on new opportunities to take to clients.
Effectively address client satisfaction, renewal and escalation issues until resolved.
Help guide and advise the wider team on best practices, innovation and work processes. Talent acquisition and retention for the Account Management team.
Develop and maintain strong relationship with clients and have a good understanding of our clients’ business.
Building up team capability to develop more innovation digital solutions, going beyond traditionally planned media and start to instill a yearning to expand into the digital space and look at how campaigns can be driven by content, social media marketing, programmatic digital, mobile, search, etc.
What we offer:
13th- month salary, Social Insurance, Health Insurance, and Unemployment Insurance.
Periodic health check- ups.
Full salary during the probation period.
Provision of a company laptop.
Annual performance and salary review.
Training opportunities from leaders and participation in courses and events by industry leaders such as Facebook, Google, Zalo, etc.
Complimentary coffee in the pantry area.
PVI Insurance for Senior level employees.
Team- building activities, monthly events, company trips, and year- end parties.
A professional and dynamic agency environment.
Join our team and become part of a company that values professional growth, fosters creativity, and rewards dedication. Apply today and let&039;s make a difference together!
Working time: 9:00- 18:00, Mon to Fri
Job Requirements:
Experience:
A background in advertising with strong digital experience.
Minimum 5+ years of experience in digital marketing, advertising, or client service.
Experience in the real estate industry is highly desirable.
100% work in the real estate industry.
Communication and Marketing Skills:
Proficiency in digital marketing strategies and practices.
General awareness of digital trends, consumer behavior, and cultural insights.
Strong communication and presentation skills.
Project Management and Customer Service Mindset:
Familiarity with project management methodologies, such as Plan- Do- Check- Act.
Possess superior management and organizational skills, flexibility, and the ability to manage multiple expectations. Effective team management capabilities.
Demonstrate sharp, strategic & critical thinking and effective problem solving skills.
Able to inspire and motivate.
Ability to involve team members in decision- making and actions.
Key Competencies:
Persuasive communication to influence clients effectively.
Active listening skills to understand client needs.
