•To manage the overall credit and receivable collection functions in the most efficient manner in order to minimize the risk of losses and bad payments;
•Collecting is in time and professional;
•Ensure adherence to credit facility and credit limit;
•Update the deposit to Reservation for posting on the Opera every day;
•Monitor the special billing arrangements for TA, groups and conventions as required to ensure that postings are in line with customer contracts. Reconcile Master accounts for in house conferences daily where appropriate;
•Review “High Balance” report for in-house guests on a daily basic and liaise with front office department for any action required;
•Monitor open PM accounts to ensure all balances are either settled or transferred to city ledger within 7 business days of guest departure;
•Monitor and pursue collection of overdue accounts to ensure receivable balances remain within Resort credit terms and approved credit limits. Liaise with Financial Controller/Chief Accountant in relation to any balances of concern;
•Review city ledger to identify any payments by clients. Investigate take necessary follow up action, including timely processing of any rebates required after approval is obtained. Review city ledger daily for correct posting of charges and take corrective action where necessary;
•To arrange monthly credit meeting and document minutes of meeting for future follow up action;
•Respond to and resolve accounts receivable, credit card and commission queries on a timely basis;
•Ensure invoices are issued to clients on a timely basis, including any Resort retail space tenants, and together with appropriate supporting documentation;
•Ensure daily cheque list processed by Accounts Receivable is reconciled to cheques received by General Cashier. Ensure payments are applied correctly within City Ledger and Guest Ledgers and Advance Deposits Ledger;
•Daily update A/R sub-ledger and check the balance in the General Ledger;
•Ensure that all deposit accounts are updated on a daily basis;
•Prepare travel agent commission for payment on a timely basis;
•Balance daily credit card slips against posting in PMS system;
•Checking for Printing and file month end reports for city ledger, guest ledger, advance deposits and A/R aging report;
•Ensure statements are sent to clients with outstanding receivable balances on a monthly basis;
•To maintain a good relationship with Front Office and Sales Department;
•Review all guest deposits and credit balance in the aging report;
•Performs other duties as required by the General Accountant/Chief Accountant.