Rules- Regulations& Duties- Follow all working procedures, the company&039;s policies, rules and regulations.- Check, monitor, remind and guide subordinates to follow the rules and regulations.- Make regular reports and statistics on a daily, weekly and monthly basis.- Support other departments as necessary.- Other tasks or responsibilities as assigned by Deputy Store Manager or Store Manager.
Process- Guidelines & Supporting roles- Develop working process, guidelines for other departments to ensure smooth operation.- Ensure compliance in internal controls.- Communicate, train, implement and sustain relevant policies, processes and procedures within the store to deliver the required outcomes.- Plan ahead and work towards material order and related processes for new store&039;s opening.- Support other functions in execution of promotion schemes, customer survey, handling customer&039;s grievance and finding solutions to arisen difficulties in operation.
5S, Safety Implementation & Facilities Responsibility- Responsible on 5S& safety of personnel working at the loading bay, backyard& backroom.- Oversea the planned maintenance of vehicles, machinery and equipment.- Check and plan to maintain, repare, buy the machine, equipment.- Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
Merchandising management- Stock take Leading:• Make sure implement the bi annual stock take (Store) and monthly stocktake (Foodline) within rules& proccess.• Analyze stock take report and reconcile with data storage system in cooperation with other departments.• Keep stock control systems up to date and ensure inventory accuracy.• Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, procedures.- Merchandise Receiving:• Have deep knowledge and understanding about Law & regulations regarding merchandising management, food safety and hygiene, fire safety and ensure subordinates follow accordingly.• Develop procedures and ensure loading of containers and trucks are accurate and timely.- Price alteration: work with Merchandising and Accounting Departments to resolve receiving discrepancies.- Supplier Management:• Take leading role in dealing with suppliers to solve any arising issues relating to merchandise or to solve suppliers&039; complaints.• Participate in negotiation together with Legal, Merchandising and Supplier Management Departments with Suppliers during the sourcing selection process and ongoing contract and relationship management.
Administrative tasks & Cost Control- Implement store operating plan, control store expenditure within budget parameters, sustain during financial year, to come up with cost saving plan.- Develop strategies to reduce administrative costs, gain operational efficiency.- Make periodical report related to costs and other matters.- Develop and implement new administrative systems, such as record management.- Supervise daily store&039;s opening and closing; provide guidance through the implementation of standard procedure and monitor store keys.- Supervise the ordering and issuing of uniforms, name badges, swipe cards, material to ensure cost efficiency.- Make working roster for store&039;s Line Manager and roster for store&039;s opening and closing.- Coordinate with Aeon Delight to tackle issues relating to house- keeping, security and technical matters.- Receive and work with inspection team from governmental authorities.- Supervise other matters relating to staff s benefits, i.e. staff bus, staff canteen, medical room, garbage management.
