This role involves managing the front desk and providing administrative support as well as oversee and execute the office management function to ensure the smooth functioning of the office. Specifically,
Reception duties:
Handle incoming and outgoing mail, emails, and packages.
Answer phone calls, screen and direct them to the appropriate person or department.
Greet and welcome visitors, clients, and employees.
Manage the reception area, including keeping it clean and organized.
Administrative support:
Manage office supplies and inventory, and place orders when necessary.
Ensure filing systems are maintained and up- to- date.
Schedule and coordinate schedules, appointments, meetings, and conference room bookings.
Handle basic bookkeeping tasks, such as invoicing and expense tracking.
Maintain office calendars including leave and coordinate travel arrangements.
Prepare administration reports and schedules to ensure efficiency
Assist in designing and implementing office policies and procedures. Oversee adherence to office policies and procedures
Assist in preparing annual budget for the office, plan the expenditures, analyze variances, and carry out necessary corrections that may arise
Communication and correspondence:
Coordinate internal and external communication, including distributing internal announcements and coordinate company- wide emails.
Draft and edit correspondence, memos, and other office documents.
Respond to inquiries and provide information to clients, customers, and employees.
Office maintenance and organization:
Manage contract and price negotiations with office vendors, service providers, and office lease
Manage office equipment and coordinate repairs or replacements as needed.
Ensure the office is clean, tidy, and well- maintained.
Coordinate with vendors and service providers for office repairs and maintenance.
Miscellaneous tasks:
Coordinate with other departments and team members to ensure smooth operations.
Organize weekly/monthly/quarterly meetings for Managers and staff
Organize outing trip for employee of head office according to the approved plan and budget.
Perform any other administrative tasks as assigned by the direct supervisor.