POSITION: Administration And Project Coordinator
WHO WE ARE:
Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi- lingual customer care services, digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high- performance businesses and create long- term partnership. Our vision is to connect Vietnamese talents to global labor market demands.
WHAT YOU WILL BE DOING:
General Administration & Communication
Keep the General Manager informed proactively—no chasing for updates required.
Ensure all calls and messages are promptly attended to; missed calls must be returned by the next business day.
Maintain a professional and friendly demeanor in all communications.
Manage calendars, appointments, and travel arrangements.
Act as the primary contact for all inbound and outbound calls, handling client inquiries and follow- ups on quotes and proposals.
Document Control & Quality Assurance
Ensure all documentation is accurate, professional, and adheres to Oxford English standards.
Prepare and compile quotes, contracts, and handover documents using tools like PandaDoc.
Maintain a high level of attention to detail and quality presentation.
Project Coordination
Australian industry experience is an advantage but not mandatory.
Conduct product research and manage tendering processes with subcontractors.
Apply your understanding of the residential construction industry to align deliverables with company standards.
WHAT WE ARE LOOKING FOR:
Must- Have:
Strong proficiency in spoken and written English, with a particular emphasis on verbal communication.
Experience in architecture, interior design residential construction
Experience in Admin/Sales Admin/Project coordinator or similar at least 2 years capacity
Nice- to- Have:
Experience in document control
Experience in conducting product research and coordinate tendering processes with subcontractors
Experience in CRM system especially Zoho or experience with one of the following Buildpass & Builders or Ring Central
WHAT WE OFFER:
We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below:
An open culture that spurs creativity, innovation, and inclusivity
A competitive monthly salary based on your ability
PTI insurance package, and annual health check
Social insurance and healthcare insurance upon Vietnam Labor Code
A variety of training courses for your career development
12 Annual leaves + 2 Sick leaves
An open- space office, a cafeteria, and a range of modern equipment
Other allowances from referrals and special occasions (weddings, seniority, and new- born baby)
Annual salary review
13th month Tet bonus & bi- annual performance bonus
Attractive employee awards
Diverse activities to foster relationships, including company trips, year- end party, employees&039; birthdays
An English- speaking environment
We believe in making decisions about our employees&039; careers based solely on their ability to perform and grow within their roles, regardless of gender, nationality, ethnic origin, religion or belief, disability, age, sexual orientation, and identity.
We are committed to building a culture where every individual feels respected and valued. We strive to create an environment free from discrimination and harassment, where all voices are heard, and everyone has the opportunity to thrive.
Our dedication to fostering a diverse, equitable, inclusive, and accessible workplace is central to our mission.
At Innovature, we are proud to be an equal opportunities employer.
WORKING HOURS: 6AM – 3PM (Mon – Fri)
WORK LOCATION: The District building, 159C De Tham, District 1, Ho Chi Minh City
Find out about our company’s life here:
Tiktok: @lifeatinnovature
Fanpage: lifeatinnovature.vn
Linkedin: innovature- consulting
Youtube: innovatureconsulting1685
