Operations duties:
Merchandise management
- Order stock directly with Suppliers and receive stock from MMD.
- Verify and approve inventory orders raised by Group Leader(s).
- Plan assign duties for Group Leader(s) and General Staff to make necessary preparations for Membership Day & Mommy Day and Public Holidays.
- Supervise Group Leader(s) and General Staff to ensure.
- Plan manpower, prepare and attend bi- annually Stock Take as scheduled.
- Support Food line with monthly Stock Take as directed by supervisor.
Non- merchandise management
- Supervise Group Leader(s) and General Staff to ensure.
- Execute store opening & closing as directed by supervisor.
- Check and verify variances in stock & sales figures after Stock Take and make report to the Line Manager.
Sales and Profits
- Brief Group Leader(s) on yesterday sales achievement, today sales budget, up- to- date sales achievement, promotion and company updates.
- Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.
- Observe/gather information/suggestions from Group Leader(s) about sales trend, customer demands and advise the Merchandising Dept. for any changes/improvements in merchandise assortment, quality and quantity.
- Break down the sales target given by the Line Manager to each Group Leader and take responsibility for the sales target achievement of the division.
- Brief promoters on the promotion scheme.
- Overall plan and supervise the execution of promotion schemes.
- Analyze Sales by item/category and Customer behavior to propose a satisfying selling floor/ event
Manpower management
- Monitor Group Leader(s), General Staff and Promoter’s attendance and attire.
- Motivate, training and develop staff in order to encourage their professional development.
- Approve duty roster, and shift plan raised by Group Leader(s).
- Identify potential staff for succession planning purposes.
- Be responsible for the Group Leader(s) and General Staff’s performance.
- Build and promote teamwork spirit.
- Ensure sufficient manpower during business in ad- hoc situations.
- Plan Monthly Division’s duty roster and manpower schedule.
- Take part in recruitment & selection activities for the Division’s staffing.
Rules and Regulations
- Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.
- Follow all working procedures, the company’s policies, rules and regulations.
Other duties
- Other tasks or responsibilities as assigned by direct Operation Deputy Manager/ Manager and General Manager.
- Opening & closing Store.
- Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).

- Good command of spoken and written English.
- Teamwork skill: Actively promote team work.
- University/College degree.
- Service orientation: customer service minded.
- At least 03 years related experience in retailing business or supermarket environment and 01- year experience in managing a team of at least 5 staff.
- Self- disciplined with ability to work independently.
- Ability to cope with stressful situation at work.
- Strong leadership and excellent relationship management.
- Strong analytical skills, good at data/figures.
- Computer skill (Word, Excel, Powerpoint).

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Cập nhật gần nhất lúc: 2024-08-10 23:55:03