After-sales Service Engineer

* Responsible for repair quality at service station supporting dealers in TCMV products (including agricultural tractor, coach and light truck) in technical training, monitoring, technical support and spare parts supply support to dealers/customers, warranty activities and generating technical reports.
- Assure Customer Satisfaction
- Maintain legible and accurate paperwork for all repair cases
- Assure technical training and supports to dealers and manage warranty activities
- Settle customer complaints regarding repair quality of technicians
- Develop, maintain & ensure work instructions for repair job
- Other jobs as assigned by Manager
- Monitor Dealer to Assure the proper implementation of Service processes.

- At least 1- 3 year(s) of working experience in the related field.
- Strong computer skills. (Microsoft office)
- Strong interpersonal and communication skills both in English and Vietnamese.
- Possessed a College Degree/University Degree specializing in Engineering or equivalent.
- B2 Car driving license.

Cập nhật gần nhất lúc: 2024-03-16 04:05:21