A Social & Content Intern is an appointed administrator for our clients’ social communities. He/She will manage our client’s social media channels, short- term campaigns, and always- on campaigns to sustain and engage their audience experience and to increase their audience satisfaction.
We need you to start as soon as possible.___
Roles & Responsibilities:
SOCIAL MEDIA PERFORMANCE
Assist with running campaigns and promotions to encourage participation in social media initiatives.
Seed content and discussions in our communities to keep them active and valuable to our end users.
Assist with generating new ideas for social content to drive communications.
Assist with researching and developing unique, creative, engaging content that includes one or multiple formats such as copy- based (primary), graphics, and videos.
Assist with researching and analyzing social media trends, including social media ad revenue and web visitor data in campaigns to improve our clients’ social media performance and the efficacy of their campaigns.
Support for planning social content and maintaining the content calendar ensuring social content is engaging, and consistent with the brand’s guidelines and campaign message.
COMMUNITY & ADVOCACY MANAGEMENT
Escalate possible issues or concerns to internal and external stakeholders based on our response protocol.
Participate in relevant conversations related to the brand’s guidelines and brand persona.
Engage with Fans and Followers to build relationships with the community and encourage engagement.
Respond to comments to foster a positive community and add value to our client’s customer experience.
Review the community’s conversation (comments, inbox, replies, and posts to the wall- fan page) quickly and timely.
Assist with the creation, conception, and presentation of community strategy.
Candidate Profile:
We would like to hear from those who have:
Excellent verbal, written, and presentation skills.
Operate with discipline ensuring timely deliverables.
Good sense of social content and social trends.
High attention to detail, careful, hard- working.
Effective team collaboration skills.
Knowledge of social nature, social planning, and social media performance.
Good analytical, planning, organizational, problem- solving, and critical thinking skills.
