Air Freight Manager

Operations Management:
· Oversee accurate handling, filing and maintenance of all essential air freight operational documents.
· Monitor and support the month- end closing process to ensure accuracy and timely completion.
· Ensure smooth and efficient workflows across Air Freight operations
Customer & Stakeholder Engagement:
· Collaborate with Regional Product Team to align local execution with global product strategy.
· Provide direct support to clients and ensure high service standards, escalation point for service problems
· Report operational challenges or inefficiencies to management and propose improvement actions.
Performance and Process Improvement:
· Review negative files, flag discrepancies and escalate significant issues to management.
· Implement and follow- up Air Freight KPIs to ensure service- level excellence.
· Drive productivity and performance improvement within the Air Freight team.
· Facilitate continuous improvement and training within AFR department.
Financial & Administrative Oversight:
· Ensure all finance- related documentation is properly processed and compliant with internal procedures, e.g. IATA CASS.
· Ensure that payable and receivable documents are completed accurately and forwarded to all branches (AR &AP).
Other Responsibilities:
Any additional tasks as assigned by management.

Existing relationships with carriers and airport terminals.
Must be able to read, write and speak in English and Vietnamese
Have good teamwork skills and strong self- motivation.
Ability to work under pressure and within deadlines.
Computer literacy, e.g. Word, Excel, Power Point, etc.
Strong negotiation, problem solving, and analytical skills.

Chế độ bảo hiểm, Du Lịch, Đồng phục, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-09-16 11:05:03