Airline Ticketing Staff - Booker

Job Description
- Making reservations and issuing air tickets through online platforms. Follow up bookings, process and support online ticket bookings.
- Consulting, quotes, ticket conditions, airline regulations, Visa, Tour, Hotel, car, train,… for customers.
- Complete daily reports and other assigned duties. Manage assigned customer list.
- Handle customer requests related to booking & support services such as online check- in, meal reservation, luggage, other related booking, Visa, Tour, Hotel, car, train,… and other booking task.
- Learn and operate a computerized reservations system.
Job Requirements
- At least 06 months as a Booker or experience in Travel/ Visa/ Hotel/ Tour... is a plus
- Computer literacy with fast and accurate data entry skills, attention to detail.
- Strong communication skills – verbal, written and active listening. Fluency in English.
- Proficient of Airline Reservations (GDS: Galileo, Abacus, Amadeus, Sabre,...), Platform Portals: IAG, Tripstack, Farelogix, Travelport, Agentconectbiz, .... etc and the LCC website.
- Customer service experience is preferred but not required.
- Strong understanding passport and visa processing, Tour, booking hotel,...
- Being patient, attentive to detail, and responsible. Calmness, ability to find solutions, even when busy and/or under stress.
- Quick learner, willing to practice and be trained.
Benefit
- Probation from 1- 2 months (Depending on capacity)
- Bonus for diligence, 13th month salary,...
- Full benefits according to regulations (Social Insurance, Health Insurance, Holidays, Lunar New Year, ....)
- Salary: Range + Bonus (Depending on capacity)
- Supplied with full working equipment.

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Ever feel stuck with your career? We don&039;t hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.

In need of a laptop or certain devices specifically for work? It&039;s on us. We will provide the necessary tools that you need so you can focus on what you do best and get a job done.
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Feel a need for a short break from work? our company is quite flexible when it comes to leaves; be it for vacation, sick, personal, or mental health days. Simply discuss what you need and we will try to cater to those.
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We believe that every contribution you make, big or small, counts and deserves appreciation. For your hard work, we show recognition through delightful gifts and vouchers that you can use to treat yourself.

Cập nhật gần nhất lúc: 2024-05-04 22:10:02