Airport Ambassador (HCM)

Work closely with other cross over departments at resort to ensure efficiency and communication of the guest’s needs.
Be well versed with the airport facility and services to be able to provide directions and information to The Grand Property guests.
Communicate with Concierge for well arrangement of transportation at the airport
Be an ambassador for the resort by being well informed of The Grand property facility, services, events and local attractions and promote those to the guest.
Warmly greet the guest, assist with luggage, give directions in the airport facility, arrange for travel accommodations and alert the resort of any issues or requests that guest might have communicated.
Is the first and last impression for the resort and therefore they set the tone for the guest’s stay and are the lasting imprint on the guest before they leave.
Resolve and escalate all issues of concern that occur with the guest and ensure they are completely resolved.
Assist The Grand Bus at HCM office if there is no pick up or drop off at the airport

Ability to communicate fluently in English and Korean
Organized, can multi- task and detail- oriented.
One year working experience is preferred.
Vocational School Certificate is preferred.
Must present a well- groomed appearance.
Solid knowledge of the local area (HCM city)

Annual health check/ Khám sức khỏe hàng năm
Accident Insurance 24/7/ Bảo hiểm tai nạn 24/7
Uniform/ Đồng phục
Monthly Service Charge/ Phí phục vụ hàng tháng

Cập nhật gần nhất lúc: 2025-10-18 15:15:03