Amazon Account Manager

Amazon Account Operations

Handle customer service issues related to Amazon orders (returns, reviews, messages).
Ensure compliance with all Amazon policies and resolve any account health or policy violation issues.
Manage and monitor performance of the Amazon seller account (USA).

Sales & Performance Management

Research market trends, competitor products, and customer behavior in the US market.
Monitor key KPIs (conversion rate, sales, ranking, ad spend, return rate...).
Propose specific products/categories with high potential for Amazon launch.
Plan and execute Amazon PPC campaigns to optimize visibility and ROI.
Track and report weekly/monthly performance; provide insights and action plans.
Coordinate with product and sourcing teams to align inventory and launch timelines.
Product Research & Strategic Consulting

Requirements:

Proficient in tools such as Helium 10, Jungle Scout, or similar.
Excellent communication in English (written and verbal).
Bachelor’s degree in Business, Marketing, or related fields.
Detail- oriented, proactive, and results- driven.
Proven ability to evaluate and select products based on data (sales volume, margin, competitiveness).
Strong skills in SEO, keyword research, PPC, and data analytics.
Understanding of US consumer behavior and trending categories.
Past success in launching products on Amazon.com.
At least 3 years of hands- on experience managing Amazon Seller Central accounts (US market).

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Cập nhật gần nhất lúc: 2025-07-01 19:40:02