Application Support Specialist

Experience with software updates, application packaging, and managing deployments.
Intune and Azure (EntraID) experience
Able to use Microsoft Office Applications at a high level.
Perform software installations, updates, and maintenance to ensure applications are up- to- date and functioning properly.
Document and implement application processes, development, and testing.
Collaborate with various departments to address application- related issues and improve user experience.
Performs other duties as assigned.
Good at writing and speaking in English to work with other team members in global
Provide training to end users on application usage and best practices.
Familiarity with operating systems (Windows and/or Linux), MS Active Directory, and basic networking fundamentals.
Experience with specific tools and technologies, such as Citrix, virtualization, and ITSM tools.
Kinh nghiệm: 3 Năm
Cấp bậc: Nhân viên
Experience in application support, installation, and troubleshooting.
Địa điểm: Hồ Chí Minh
Experience with virtualization technologies (such as VMWare) is an advantage
Hình thức: Nhân viên chính thức
Exceptional organisational skills and time management skills.
Assist with the development and implementation of new application solutions as required.
Optimize application delivery processes to enhance efficiency and user experience.
Monitor application performance and ensure key performance alerts and monitoring metrics are captured.
Complies with all policies and standards.
Monitor application performance and address any issues to minimize disruptions to users.
Provide advanced technical support for enterprise applications, including troubleshooting and resolving application issues.
Inform Leadership of recurring Incidents.
Manage the delivery and packaging of applications using Citrix or other deployment tools.
Ngành nghề: CNTT- Phần cứng / Mạng

• Having chances to get attractive company bonus every month/year
• Social insurance, health insurance, unemployment insurance and other benefits
• Salary and position is reviewed 1 time a year
• Company trip once a year + Joining party
• Dynamic and sociable working environment.
• Bonus by individual ability and company’s performance.

Cập nhật gần nhất lúc: 2025-06-04 03:40:02