About The Team
Business Transformation Team is in charge of:
Translating management directions into Ops- focused strategies, facilitating alignments within Operations and overseeing the whole business transformation process to achieve business goals;
Optimizing end- to- end order management flow from creation to completion to create seamless buying experience and reduce inefficiencies for productivity improvement, cost optimization and business alignment.
Initiating, coordinating and leading the execution of major fulfillment innovation projects to improve satisfaction of buyers and sellers with Shopee;
The team enjoys a fast- paced blend of both strategic and PMO work. Team members are well- positioned for growth in a wide range of operational expertise and highly transferable skills, including but not limited to problem- solving, data analysis, stakeholder management, negotiation…
Job Description
Create presentations and updates for internal/ management meetings.
Create an effective system to evaluate the success of any adjustments made within the organization.
Initiate, lead and oversee the execution of major business transformation projects including but not limited to listing improvement, logistic channels, payment solutions and after sales services.
Coordinate with MKT/BD/BI/ Product team to perform data analysis, market research and A/B test to generate key insight for fulfillment strategy formulation.
Align directions with Management and related functions on topics being solved.
Review and make solid fulfillment improvement recommendations based on sound analysis, critical thought, business intuition, and commercial judgment.
Requirements
Strong analytical thinking and data analysis skills for insight and problem solving (data- based decision making).
Advanced data analysis skills (SQL, Power BI).
Ability to lead a small but high- performing team.
3+ years of relevant work experience in Tech/ Operations/ Consulting or relevant industries.
Previous E- commerce/ Operations knowledge is preferable.
Strong stakeholder management skill.
Strong growth mind- set.
