Assistant Executive Housekeeper/ Trợ lý trưởng bộ phận buồng phòng

Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry
Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
Follows up on progress of agenda items covered in regular meetings
Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests
Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department
Supervises outside contractors to ensure contractual compliance
Works with Superior and Human Resources on manpower planning and management needs
Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests
Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required
Acts on behalf of the Executive Housekeeper in his / her absence as assigned
Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention
Works with Superior Director of Finance in the preparation and management of the Department’s budget
Follows up on progress of agenda items covered in regular meetings
Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc
Monitors Housekeeping personnel to ensure guests receive prompt and courteous service
Ensures that consumption of guest supplies is under control
Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non- occupied rooms

Required Skills:

Good writing skills
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Strong Leadership skills in managing teams
Proficient in the use of Microsoft Office
Problem solving, motivating, organizational and training abilities

Qualifications:

Diploma in Hotel Administration, Hotel Management or equivalent

Experience:

Type and level of experience required may vary slightly based on size and complexity of operation3 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience.

International training opportunities and career development
Other benefits as per Hotel policies
Dynamic and international working environment
Competitive salary and benefits package

Cập nhật gần nhất lúc: 2024-03-27 11:11:27