Assistant Executive (Motor Claims)

KEY OUTPUTS:
To assist/handle motor claims as per the authority matrix.
• To join the required trainings to be delivered by on job training sessions,
• To perform the loss adjusting assignment for proper claims settlement.
r others as required.
• To use and manage the E-Claim System and its related tasks/projects in
rder to well support the motor claims services.
• To comply with the guidelines of the Claims Manual and compliance
requirements.
• To set appropriate reserves within the authorized limit and report to
authorized persons as required;
• To keep a good communication with customers (internal and external) to
• To follow up outstanding claims information
achieve greater customer satisfaction claims services;
• To observe accuracy, completeness and timeliness when carrying out daily
responsibilities;
• Motor claims analysis & reports as required by Management.
• In-house adjusters
• Managing and working with Merimen and dealers in the network to ensure
• Conduct subrogation and salvage recovery in cases where applicable.
• Timely and accurate reports as required;
the good services to the clients.
• To execute other office tasks as required by the Company.
RELATIONSHIPS:
• Industry peers
• Intermediaries & clients;
• MSIG Vietnam staff and peers;
DECISION MAKING AUTHORITY:
• To understand and act within the delegated authority given by
Management.
KEY PERFORMANCE INDICATORS:
• Salvage & Subrogation recoveries, adequate loss reserving and proper
• Customer Satisfaction;
claim settlement;
• Other KPIs as agreed.
• Incurred claims ratio & Claims processing turnaround time;

QUALIFICATIONS:
• Good command of English;
• University graduation / last year student with major in Motor or Mechanical Fields.
SKILLS/KNOWLEDGE:
• Effective inter-personal exchange skills
• Influencing skills
• Analytical and synthetical ability.
EXPERIENCE:
• Fresh staff is acceptable for consideration.

Minimum of 15 days of annual leave;

Bonus, various allowance and subsidy, teambuilding activities.

Work from home in shift

Cập nhật gần nhất lúc: 2022-09-24 03:02:03