Assistant Housekeeping Manager

JOB SUMMARY
Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
Management position that focuses on supporting the day- to- day activities in Housekeeping that includes Housekeeping Rooms, Housekeeping Public Areas (Hotel Front and Back- of- House + Non Hotel Area (Tenants from 72nd to 77th floors)) and Laundry Operations.
Managing Housekeeping Operations and Budgets
• Ensures all employees have proper supplies, equipment and uniforms.
• Supervises Housekeeping and all related areas in the absence of the Executive Housekeeper
• Oversees all lost and found procedures.
• Inventories stock to ensure adequate supplies.
• Ensures knowledge and understanding of OSHA regulations are up to date.
• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
• Works effectively with the Engineering department on guest room maintenance needs.
• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
• Assists in supervising an effective inspection program for all guestrooms and public space.
• Obtains list of rooms to be cleaned immediately and list of prospective check- outs or discharges to prepare work assignments.
• Understands and complies with loss prevention policies and procedures.
Ensuring Exceptional Customer Service
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Sets a positive example for guest relations.

Be able to relocate to Ha Giang City.
At least one year to two years- experience at the same position.

International work environment.
Marriott International Associate discount for Room and F&B
Phone allowance, meals allowance and others
Premium insurance with many inpatient and outpatient medical examination and treatment benefits

Cập nhật gần nhất lúc: 2024-08-22 02:10:02