Assistant Reservation Manager/ Trợ lý Quản lý đặt phòng

- Have a full working knowledge and ability to supervise, train, correct and demonstrate all duties and tasks, in assigned place of work, accordingly to the standards as set.
- Assist reservation Manager to check bookings before arrival date, any inaccuracies must be adjusted on the bookings and in the system.
- To generate daily reservation reports as required.
- To ensure team members are developed effectively, maintain a thorough understanding of hotel facilities and processes, and generate a culture of high- quality standards for relationship building, customer service, selling techniques, and billing and processing contracts.
- Assist the day- to- day operations of the Reservations Department and managing telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times.

- Minimum 1- 2 years of experience in a similar position.

- Yearly bonus / Thưởng hàng năm
- Accident insurance / Bảo hiểm tai nạn
- Annual leave / year / Nghỉ phép năm
- Annual health check / Khám sức khỏe định kỳ hàng năm
- Service charges / Phí phục vụ
- 13th month salary / Lương tháng 13
- Birthday leave / Nghỉ ngày sinh nhật
- Public holidays allowance / Thưởng lễ

Cập nhật gần nhất lúc: 2024-03-15 16:15:26