Assistant Reservation Manager/ Trợ lý trưởng bộ phận đặt phòng

Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved though guest recognition and prompt cordial attention.
To assist guest and ensure their stays at the hotel are comfortable and an experience to remember.
To supervise and train staff within the section.
Use your supervision skills effectively to encourage and motivate staff.
Contribute to overall operational efficiency by performing relevant duties as assigned.
Establish good public relations with all guests.
Provide services and information to a guest that is the most accurate and up to date possible, and is delivered to the guest in the most meaningful way.
Provide guests with the most accurate and up to date information at all times.
Be concerned with staff discipline and staff performance and help to develop skills for all staff within the section
To assist Management in increasing the Hotel’s profitability.

Similar with hotel PMS (Fidelio, Opera) and GDS.
Computer proficiency.
English fluent and relevant degree.
At least 02 years in international hotel.

Social & health insurance and unemployment follow Vietnam law
Periodic health check
Discounted rates apply when using services at the hotel in the Accor group worldwide
Uniforms and meals in shifts
02 months of probation receive full salary
Accident insurance 24/7
05 working days, 02 days off per week
Opportunity to grow within Accor group.

Cập nhật gần nhất lúc: 2024-04-03 12:07:31