Assistant Water Park Manager

BASIC FUNCTION:
• Directly handling customer issues arising during their visit to the water park.
• Taking part in building all attraction operation plan in Mikazuki 365 Waterpark.
• Training and guiding daily tasks.
• Supporting the general activities of the department
• Controlling and managing the ticketing system
• Safely managing attraction uses
DUTIES AND RESPONSIBILITIES:
• Supporting Manager in procurement planning and tool control.
• Working with relevant departments to ensure safe operation of the Ezcloud ticketing system, Smile system.
• Supporting and caring out the tasks assigned by the Head of the Water Park Department.
• Conducting reports of the department in charge to the Head of the Water Park Department.
• Managing and monitoring all daily ticket sales activities including: direct ticket sales at the Ticket Counter, via ticket agents, and online platform; having experience in the Ez- cloud ticketing system and the Smile system is a plus.
• Training and guiding work for all WP’s staff.
• Managing and checking employees during operation and weekly roster.
• Being responsible for handling and supporting guests&039; problems at all outlets.
• Supporting the management and inspection of all WP’s outlets, swimming pools, and beaches; ensuring safe operations and meeting standards before opening, during operating hours, and after closing.

• At least 02 years of experience in water park operation management/experience in handling guest complaints is a plus
• University graduate or higher
• Creative skills
• Good communication skills
• Good English communication
• Proficiency in using the Ez- cloud/Smile system
• Management and administration skills

• Attractive salary and benefits, full service charge and salary during probation period
• Good opportunity for learning and development
• Dormitory for staff (terms and conditions applied)
• Insurances as per law
• Other benefits will be shared in the interview
• 12 annual leaves, 8 days off per month
• Educational and living expenses allowance
• Duty meal, uniform provided by Company
• Accident Insurances 24/7

Cập nhật gần nhất lúc: 2025-06-27 19:20:03