Associate Consultant/ Business Support Analyst (BSA)

Contract: Fixed- Term
Working Time: 3pm- 11pm
Company Overview
As a leading global technology solutions provider to the investment management industry, Confluence helps clients solve complex investment data challenges across the front, middle and back office. From innovative portfolio analytics to regulatory and financial reporting solutions, Confluence invests in the latest technology and data and in its team of industry experts to meet the evolving needs of asset managers and service providers. Headquartered in Pittsburgh, PA, Confluence services over 400 clients in 40 countries, with locations across Europe, North America, South Africa, Australia and Asia.
Role Description
Seeking highly motivated individuals who can self- manage but also excel working within global professional service teams. Individuals need to be able to use critical problem- solving skills to define, execute, and drive solutions to completion. Individuals need to be able to adapt in a fast- paced environment whilst completing project deliverables across multiple client projects, on time and within budget. In addition, individuals that have a familiarity with computer science or fintech market knowledge are preferred.
Primary Responsibilities

Ensure smooth and efficient post- implementation for all clients/products, with specific focus on Financial Reporting
Complete assigned tasks/projects and tickets (as applicable) on time and to the defined quality standards.
Demonstrate Subject Matter Expertise in one or more Confluence software solutions
Participate in simple solution design, configuration, testing and documentation activities, as applicable.
Other duties as assigned
Ensure that all client opportunities and issues are addressed in a timely manner
Communicate client satisfaction and plans to resolve any major outstanding issues to management
Always communicate with stakeholders/partners in a competent and professional manner.
Resolve client issues with Confluence software solutions
Manage deployment of custom work and/or deliverables
Learn and use the Confluence solutions, tools, and processes to meet the requirements of internal and external clients.
Flexible work hours to support 24/7 client coverage. (Some positions may require a different working pattern).
Collaborate with team members to ensure deliverables are met.

Yêu cầu công việc

Qualifications

Bachelor’s degree with a focus on Computer science, business systems or IT related degree preferred.
0- 2 years of experience within FinTech, Software and IT related businesses.

Essential skills

Excellent organizational and communication skills
Increased level of responsibilities, as value- added team member
Act in accordance with and is an ambassador of our company values- Integrity, Imagination, Discipline and Service
Ability to work weekends and holidays as needed
Ability to communicate in English both verbally and written
Collaborative working style that values team success over personal accomplishments
Basic skills in scripting and/or markup language (HTML, XBRL, CSS)
Ability to multitask, strong attention to detail, self- motivated willingness to take initiative
High creativity with the ability to solve complex business problems
Proficiency with Microsoft Office Suite including Excel and PowerPoint.
Ability to learn independently and work with a high degree of autonomy
Ability to travel as needed
Ability to work more than 40 hours per week based on client demands
Strong data analysis skills
Knowledge of all company policies and procedures

Confluence Technologies Inc. is an Equal Opportunity Employer.
Other duties will be assigned as the above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Whether you are a recent graduate looking to launch your career or an experienced professional making your next career move, you will find opportunities to grow both personally and professionally at Confluence.
*** Growth Opportunities
To support our fast growth, Confluence is seeking smart, hard- working people to join the Confluence team. Pursue dynamic growth opportunities while working with leading technologies.
*** Values & Culture
Driven by a commitment to four core corporate values — integrity, imagination, discipline and service — Confluence has created a culture which fosters professional growth and employee satisfaction while delivering exceptional results for our clients around the world.
*** Top- Tier Benefits
Confluence offers a comprehensive compensation package which includes highly competitive salaries and exceptional benefits.
*** Confluence Cares
Share a spirit of community service when working at Confluence by getting involved with local organizations and outreach programs.
Note: If you wish to apply, please do so through the job on our careers page ( Click on Company website)

Cập nhật gần nhất lúc: 2024-05-05 03:25:02