About Dialectica: Shaping Global Decisions
You will master the "soft skills of the future": negotiation, strategic communication, and project management.
Dialectica is a high- growth B2B information services firm that serves the world&039;s top consulting, investment and largest corporate businesses, by enabling them to gather real- time information and insights from industry experts across various markets, industries, and regions.
About the Team: Your Career Accelerator
The Expert Calls Team is the heartbeat of Dialectica. This isn&039;t just an entry- level role; it’s a commercial bootcamp. We offer a transparent, performance- based path where high performers can reach Manager level in 2 years and Vice President in 5 years.
About the Role: Client Service Associate- Become a Strategic Knowledge Broker
As an Associate, you are a consultant to consultants. You will act as the information bridge between global decision- makers and the world’s most niche industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them.
We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision- making.
Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge- sharing platform in the world. Dialectica has been recognized by the Financial Times as one of Europe’s fastest- growing companies for 5 consecutive years, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.
The Challenge: One day, you might help a Private Equity firm understand the 5G landscape in Africa; the next, you’re sourcing experts for a solar energy project in the Middle East.
The Mission: You will dive deep into various industries, conduct high- level profile research, and use your intuition to identify and headhunt top- tier experts.
The Impact: You aren&039;t just making cold- calls; you are curated "human intelligence" for the world&039;s most influential businesses.
Your day- to- day will involve:
Deconstructing Briefs & Expert- Identify: Analyzing complex client needs to identify the missing information to their knowledge gaps, and conduct a thorough research on tools to identify the best- matching, relevant C- suite executives and industry leaders&039; profiles globally.
End- To- End Engagement Management: You are responsible for the &039;final mile.&039; After vetting top- tier experts, you will manage the seamless delivery, securing the best time slots across the time zones, overseeing the coordination to ensure the engagement occurs successfully and the client’s knowledge gaps are closed.
Cold- Call Outreach & Persuasion: You will use phone, LinkedIn, and professional networks to initiate a conversation and pitch our projects, persuade experts to participate, and effectively communicate the value of joining the consultation.
