Purpose of the position:
In charge of New Clients, improve ESS market position and achieve financial growth.
This role is in charge of defining long- term ESS strategic goals, developing new industries/new clients, building key customer relationships, identifying business opportunities, managing negotiation, and closing business deals.
This role works closely with the internal team (Business Development & Delivery), marketing team, and other BU to increase sales opportunities and thereby maximize revenue for ESS.
Job Accountabilities:
Financial Goal Achievement
Strategize with other managers to set targets and accomplish business growth goals
Follow- up with Consultants on customers’ payment
Be in charge of team revenue target
Business Development
Work with both international and local client companies to conduct recruitment orders for Upper Management level
Set up meetings between client decision makers and company’s practice leaders/Principals
Prospect for potential new clients and turn this into increased business
Research market & economics trends to identify potential industries
Negotiate fees and contract terms with clients
Be accountable for maintaining and developing candidate pool through networking, advertising, referrals…
Executive Search Services
Services Delivery:
Responsible for end- to- end candidate management, including sourcing, screening, interviewing, and preparing detailed assessment reports to ensure client satisfaction with shortlisted profiles
Prepare or review recruitment ads and process of posting on suitable channels
Oversee the whole working process and effectiveness of subordinates
Join to find creative, effective solutions for team challenges
Manage some key accounts assigned by team leaders
Coordinate with clients to ensure smooth process
Independently manage the projects of recruitment and assessment for senior, top professionals candidates and executive levels + very important searches.
Internal Coordination:
Liaise with related teams to ensure alignment in processes
Provide supports for related teams in activities relating to account management
Exchange information for the Delivery Team & Back office in daily activities to fulfill their tasks; ensuring good coordination with the Delivery Team in delivering the high and consistent quality to the candidates and clients
Participate in cross departmental projects, when required
Database Management:
Ensure accurate records in the recruitment database
Manage database resources in terms of organized manner, easy for accessible and user- friendly
Process Optimization:
Join to streamline working processes
Contribute & Implement innovative ways of working and tools to improve productivity
Reporting:
Manage subordinates to generate reports on services effectiveness on regular basis and be in charge of individual reports
Join to propose more effective way of reporting and recognition for performance
Regulatory Compliance:
Ensure all activities align with laws regulations, company’s policies, procedures, preventing compliance risks
Support audits by providing accurate records and thorough explanations of procedures (if any)
Client/ Candidate Consultation and Support
Play a role of primary contact and a bridge between clients and candidates
Provide on- going and consistent contact with candidates while offering professional and value- added services
Provide support and consultation for top clients, senior and top professionals candidates, executive levels in timely manner to make sure the high quality provision
Team Management & Development
Manage resources to enhance efficiency, maximize margins
Coach the staff members to ensure they can handle and fulfill their tasks effectively and efficiently as well as following the ESS process and system appropriately
Manage client expectations before delegating assignments to subordinates
Align strategies with team member and manage them on working performance
