KEY RESPONSIBILITIES:
Job Description:
The Banquet Manager is responsible for overseeing all aspects of banquet events, ensuring that each event runs smoothly and meets the client&039;s expectations. This position involves managing the banquet staff, coordinating with other departments, and ensuring that all event details are executed flawlessly. The Banquet Manager must maintain high standards of service, quality, and efficiency while maximizing revenue and profitability.
Key Responsibilities:
Budget Management: Work within budgetary constraints to maximize profitability. Monitor expenses related to labor, food, and supplies, and ensure that all costs are controlled.
Event Planning and Coordination: Work closely with clients and event planners to understand their needs and preferences. Coordinate with the kitchen, catering, and other departments to ensure that all event details, including menu, setup, and timing, are well planned and executed.
Reporting and Analysis: Prepare reports on event performance, including guest satisfaction, revenue, and costs. Analyze feedback to identify areas for improvement and implement necessary changes.
Health and Safety Compliance: Ensure that all banquet operations comply with health and safety regulations. Maintain cleanliness and hygiene standards in all banquet areas.
Staff Management: Recruit, train, and supervise banquet staff, including servers, bartenders, and setup crew. Schedule shifts, assign tasks, and ensure that the team delivers high- quality service during events.
Inventory Management: Oversee the inventory of banquet supplies, including linens, tableware, and equipment. Ensure that all items are well- maintained and properly stored.
Client Relations: Act as the primary point of contact for clients during events. Address any issues or concerns that arise and ensure a positive experience for all guests.
Event Execution: Oversee the setup, execution, and breakdown of all banquet events. Ensure that all aspects of the event, from food service to decor, are delivered according to plan and to the client&039;s satisfaction.
