Banquet Supervisor

Add – cash handling
Initiate conversation with guests about the property, events and promotions.
Greets and welcomes all guests in a pleasant and professional manner.
Ensure adherence to all corporate core standards
Review daily arrivals to ensure proper handling of VIP&039;s, return guests, groups, etc.
Maintain a clean, clear and organized work environment.
Represent to attend daily briefing and responsible for outlet operation when absence of Managers
Train the staff and supervise them in the performance of their duties.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies to include but not limited to health and safety.
Systematically conduct standards tests during shifts and communicate training and re-training needs to manager.
Perform side work duties as assigned.
Must have the ability to work fast and multi-task.
Provide personalized service to all VIP’s and SA guests.
Must be able to memorize guest orders and then deliver those orders accurately to the right guest.
Effective problem solving skills to include the ability to collaborate with others.
Becomes familiar with hotel services in order to answer questions and provide guest assistances.

Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy.
Must be able to work any shift any day.
Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
Vocational School Certificate is required.
Ability to communicate fluently in the local language of the workplace both verbally and nonverbally. English is required. Bi-lingual is preferred.
Outgoing and gregarious personality is required.
Good knowledge of food and beverage is required.
Must be able to perform basic mathematical computations.
Must present a well-groomed appearance.
Must be able to initiate and engage in conversation in a professional and friendly manner.

Cập nhật gần nhất lúc: 2022-05-14 06:02:04