Banquet Supervisor

Approaches all encounters with guests and colleagues in a friendly, service- oriented manner
Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency
Demonstrate positive interdepartmental relations.
Assures that all China, glassware, silverware, linen, etc are returned to their proper location after each event
Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service
Ensures all functions are set and staff is prepared and organized before required time on BEO
Assist in implementing an effective training program for new and current employees using use records, menus, and appropriate reference manuals.
Assist in ensuring that scheduling functions are performed accurately and on a timely basis.
Inspects table place settings, including table linen, China, glass, silverware, and condiments for correct placement and ensures that each element is clean, undamaged and attractive
Arranges for and ensures proper sequence of service for each event
Perform other duties as assigned by supervisor.
Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective.
Actively support the quality Improvement process.
Conducts regular staff meetings to build rapport and ensures colleagues are well informed
Attends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.
Supervises clearing and post function cleanup and garbage removal
Assists with staff training programs
Management reserves the right to make changes to this job description at its sole discretion and without advance notice
Work with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non- food and beverage items used for Food and Beverage events.
Assist in maintaining a highly motivated and well trained staff.
Perform any reasonable request made by management which is not life threatening or against the law.
Maintains clean and orderly back areas, pre- function areas and storage areas
Clearly projects the visions of the department and measures progress
Maintain fair and consistent counseling and/or disciplinary procedures in accordance with company’s guarantee of fair treatment policy.
Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction
Supervises the handling, storage, and security of all catering service equipment and decor
Work with the Event/Sales Manager(s) to ensure quality and accuracy of set- ups within all catering rooms.
Coordinates with other departments to arrange for the delivery of requested services.
Attend restaurant employee meetings.
Maintains constant communication with guests and on- site contact to ensure all expectations are met or exceeded
Establish effective communication with employees to gain their trust and respect through his/her hard work.
Ensures proper setting of buffet tables and other food service tables

English communication and Micros system
At least 1- 2 year experience in restaurant operation or well trained in F&B operation
Strong in inter- personality, leadership, and creative skill
At least Vocational certificate preferring Bachelor degree in any field

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Cập nhật gần nhất lúc: 2024-03-04 00:22:50