Bar Captain / Tổ Trưởng Quầy Pha Chế

Operations

Oversee station activities, assist in stock requisition, and support other F&B outlets during busy periods.
Manage reservations, confirmations, cancellations, and provide accurate order- taking and service based on guest preferences.
Ensure all food & beverage items are served according to standards while consistently promoting and up- selling menu items and other outlets.
Deliver personalized service by remembering guest preferences, follow HACCP guidelines, and handle guest complaints professionally while reporting issues to management.
Support daily opening/closing procedures and ensure all setups meet standards. Supervise junior staff and casual workers to complete tasks efficiently.

Other Responsibilities

Attend briefings, trainings, and report to duty with proper uniform and grooming.
Maintain full knowledge of menus, preparation methods, and hotel services; understand all safety and emergency procedures.
Perform additional duties assigned by management.

Working knowledge of MS Excel, Word, & PowerPoint
Additional certification(s) in Food & Beverage will be an advantage
Service oriented with an eye for details
Good communication and customer contact skills
Minimum 1 year of relevant experience in a similar capacity
Good reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage

- Strong focus on career development, training programs, and advancement opportunities within the Accor Group.
- Staff meals during working hours.
- Wellness programs and team- building activities.
- Supportive and multicultural workplace with opportunities for internal promotion.
- Risk personnel insurance 24/7 and health insurance provided as per hotel policy.
- Comprehensive social insurance as per the law upon signed employment agreement.
- Uniforms provided and laundry service.
- Fully paid annual leave, public holidays and other personal leave as per the law.
- International working environment. Hotel Trade Union provides support and consultation to the employees.
- Employee discounts and exclusive offers across Accor’s global network of hotels, including accommodation and F&B discounts.
- Competitive package of salary, service charge distribution, incentive program and 13th month salary as per hotel policies

Cập nhật gần nhất lúc: 2026-01-03 18:05:03