Bar Manager

Managing Bar/Lounge Operations
• Manages in compliance with all local, state and beverage and liquor laws.
• Manages inventories according to budget and business levels.
• Attends pre- and post- convention meetings as needed to understand group needs
• Monitors adherence to all liquor control policies and procedures.
• Assists with developing menus and promotions as necessary.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
• Maintains food handling and sanitation standards.
• Manages to achieve or exceed budgeted goals.
• Implements agreed upon beverage policy and procedures throughout the property.
• Participates in the management of department&039;s controllable expenses to achieve or exceed budgeted goals.
• Ensures compliance with all Bar/Lounge policies, standards and procedures.
Leading Bar/Lounge Team
• Communicates critical information to the Bar/Lounge staff regarding each event.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Trains staff on liquor control policies and procedures.
Ensuring Exceptional Customer Service
• Empowers employees to provide excellent customer service.
• Provides excellent customer service.
• Reviews comment cards and guest satisfaction results with Heartists
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Responds effectively to guest problems and complaints.
• Provides feedback to individuals in an effort to improve service performance.
• Interacts with guests to obtain feedback on product quality and service levels.
Managing Heartist Activities
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in the development and implementation of corrective action plans.

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to
• 2- 4 years managerial position in a 4 / 5- star category hotel.
improve personal performance.
• Thorough knowledge of restaurant operations including food, beverages, supervisory aspects,
• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
• Strong interpersonal skills and attention to details.
• Able to work under pressure and deal with stressful situations during busy periods.
• Strong leadership, people management and training skills.
• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
• Guest oriented and able to confidently build and exceed service standards.
• Considerable skills in math and algebraic equations using percentages.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.

Salary and Allowances.
Home Visit allowance.
Support to relocation allowance by ranks.
Full Salary & monthly Service Charge in probation period.
Benefits
Supported housing staff with full amenities and entertainment area.
Support for full meals during the work shift and day off.
Support shuttle bus to Hotel.
International working environment, joining training courses according standard of AccorHotels.
Uniforms are provided according to Hotel standards.
Insurance policy
Insurance according to the provisions of Labour law
Suncare Insurance according to the provisions of policy SunGroup

Cập nhật gần nhất lúc: 2024-07-03 09:30:03