Bar Supervisor

• Deliver food & beverage services in accordance to departmental standards and procedures
• Ensure that all food & beverage are served according to service standard
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management.
• Assist other Food & Beverage outlets with their operations during peak times or when required.
• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management.
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation.
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.

• Additional certification(s) in Food & Beverage.
• Good reading, writing and oral proficiency in English language.
• Working knowledge of MS Excel, Word, & PowerPoint
• Ability to speak other languages and basic understanding of local languages will be an advantage.
• Minimum 2 years of relevant experience in a similar capacity.

- Professional orientation and internal training courses
- Free motor parking
- Hotel&039;s uniform
- Hotel&039;s meal

Cập nhật gần nhất lúc: 2024-07-03 09:20:08