[Bàu Bàng, Bình Dương] Japanese Customer Service & Quality Assurance Manager - 50M Gross

We are seeking staff with customer service and quality assurance (QA) experience. In this position, you will negotiate prices, delivery dates, and respond to complaints with customers, and you will also play an important role in communicating customer requests to the manufacturing site as part of quality assurance.
• Convey customer requests to the manufacturing site and serve as quality assurance (QA).
• Implementation of factory audits and maintenance and improvement of quality control processes based on ISO9001
• Price negotiations, delivery negotiations, and complaint handling with customers.

Language：Japanese N2
Education level：University
of experienced year：+3 years of experience
Key experience：
• Have experience in factory audits and knowledge of ISO9001.
• Experience as a QA and conveying customer requests to the manufacturing site.
• Experienced in customer service at a manufacturing plant.
• Japanese language proficiency above N2.
• Have experience in price negotiation, delivery negotiation, and complaint handling.

■Salary in Gross & Net: 50 mil gross

■WORKING CONDITION
- Working time：Mon- Fri：7:30- 16:30
Sat: 7:30- 16:30, 3 times/month
- Shuttle bus: from AEON Mall Binh Duong

■ Benefits:
- Insurance: 85% salary
- 13th month salary
- Full social insurance in Vietnam law
- Annual heath check
- Probation time: 100% salary
- Other benefits
- Review salary: 1 time/ year
- Company trip

■INTERVIEW PROCESS: Offline
1st：Japanese manager in VN

Cập nhật gần nhất lúc: 2024-03-29 08:59:14