Bellman

- Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members
- Maintain a willingness to please attitude and give undivided attention to any approaching guest
- Assist arriving and departing guests by opening and closing car and taxi doors
- Provide guest services and guidance
- Be familiar with the lift workings and emergency stairs
- Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning
- Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked
- Help other employees in department, replacing them temporarily when necessary
- Provide information to guests about the hotel facilities and services
- Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests
- Room the guest in accordance with hotel standards
- Operate Communicates equipment
- Maintain a well groomed hair style and wear clean, shiny well polished shoes and a neat uniform while on duty
- Be familiar with the layout of the hotel and memorize the preferred route for escorting guests
- Use the Duty Log to document matters of importance
- Manage the key system securely
- Keep the baggage room clean and in order before going off duty on each shift
- Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain
- Adhere to guest checking in and checking out procedures pertaining to baggage handling
- Maintain a spotless Porte Cochere and Drive way
- Guide the guest to the Front Desk and wait behind the guest during the check- in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk. Without delay, escort the guests accordingly.
- Arrange transport and coordinate luggage

- Experience in the related position
- Graduation from high school
- Health in good condition
- Fluency in both Vietnamese and basic communication English

- Daily meals, Officer Check, privileges of using Hotel services,...;
- Competitive salary package;
- Health Care and/or Accident Insurance;
- Others attractive benefits,....;
- Uniform Laundry by the Company;
- Working with expat environment;
- 12- 18 days of Annual Leave depends on level;

Cập nhật gần nhất lúc: 2026-01-10 01:05:02