Bellman/ Nhân viên phụ trách hành lý

Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked
Guide the guest to the Front Desk and wait behind the guest during the check- in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk. Without delay, escort the guests accordingly.
Adhere to guest checking in and checking out procedures pertaining to baggage handling
Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members
Other tasks assigned by manager/ supervisor
Maintain a willingness to please attitude and give undivided attention to any approaching guest
Maintain a spotless Porte Cochere and Drive way
Assist arriving and departing guests by opening and closing car and taxi doors
Be familiar with the layout of the hotel and memorize the preferred route for escorting guests

Required Skills:

Able to read and write English
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Qualifications:

High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Experience:

6 months experience in guest service or customer service, or an equivalent combination of education and experience

• Internal benefits like official employees: meals, uniforms, internal activities, union participation, etc.
• 5- day work week, 2 days off, flexible
• Monthly service charge
• Social insurance and health insurance on full salary
• 24/7 accident insurance

Cập nhật gần nhất lúc: 2026-07-06 20:15:03