Bellman (Part time)

Support Bellman Department as followed details:
• Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members
• Maintain a spotless Porte Cochere and Drive way
• Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked
• Assist arriving and departing guests by opening and closing car and taxi doors
• Guide the guest to the Front Desk and wait behind the guest during the check- in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk. Without delay, escort the guests accordingly.
• Manage the key system securely
• Arrange transport and coordinate luggage
• Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning
• Be familiar with the layout of the hotel and memorize the preferred route for escorting guests
• Use the Duty Log to document matters of importance
• Help other employees in department, replacing them temporarily when necessary
• Room the guest in accordance with hotel standards
• Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests
• Keep the baggage room clean and in order before going off duty on each shift
• Provide information to guests about the hotel facilities and services
• Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain
• Operate Communicates equipment
• Adhere to guest checking in and checking out procedures pertaining to baggage handling
• Provide guest services and guidance
• Maintain a well groomed hair style and wear clean, shiny well polished shoes and a neat uniform while on duty
• Be familiar with the lift workings and emergency stairs
• Maintain a willingness to please attitude and give undivided attention to any approaching guest

• Good attitude
• Able to speak English

- Uniform
- Duty Meals
- Participating job training, skill training by international hotel standards.

Cập nhật gần nhất lúc: 2024-04-03 13:49:37