Biết Tiếng Trung - Customer Operations Intern

Follow up with internal teams to ensure customers’ technical issues are resolved
Contribute to the development of short term engagement plans/goals to ensure a high engagement rate of trial clients
Update our internal database regarding information on new clients, engagement reports, and learners&039; performance reports. Handles confidential student information with tact, discretion and compliance with company regulations
Create user guidelines/manual, FAQ, and other related documents
Other relevant tasks to be assigned by the line manager
Support to operate workshops and competitions for teachers/end users
Assists learners during the use and application of specific curriculum and ELSA software that enhances their learning experience

Can work at least 32 hours per week/fulltime
Good command of English and Chinese
Have an understanding of English teaching methodologies and techniques is a plus
Demonstrates effective communication
Have a flexible, resilient, and positive can- do attitude
Meticulous, good organizational skills, with an ability to prioritize important tasks
Proficient in using common computer/technology applications

Internship certification
Experience the true startup spirit of a fast growing and well funded Silicon Valley startup
Monthly allowance
Opportunities to grow professionally and play a critical role in shaping the next stage of our company&039;s growth
ELSA Speak Premium 3 months Account
Opportunity to create an impact on the lives of 1.5 billion language learners around the world
Company Happy Hour and other company internal activities
Working with seniors in real projects

Cập nhật gần nhất lúc: 2024-08-22 18:15:02