Outsource Solutions is a service company specializing in assisting clients in finding the right partners to build, operate, and manage projects according to their specific requirements at a reasonable cost. We are committed to delivering optimal solutions that help clients save time and resources while ensuring the highest operational efficiency.With a customer- centric approach, Outsource Solutions continuously enhances the quality of our services to provide the best possible experience. At the same time, we foster a professional, transparent, and equitable working environment where every employee is valued and given opportunities for growth.If you are looking for a stable workplace with abundant learning and development opportunities, Outsource Solutions is the ideal choice to accompany you on your career journey.
What is “debt settlement”?Debt settlement is the process of negotiating with creditors to reduce the total amount owed. It’s typically used by consumers who are experiencing financial hardship and can’t keep up with minimum payments. Rather than paying the full balance, the goal is to reach an agreement to pay a reduced lump sum or structured payments.
BILLING CLERK – NHÂN VIÊN XỬ LÝ HÓA ĐƠN/CHỨNG TỪ- NIGHT SHIFT
Working hours: 22:30 – 07:30
JOB RESPONSIBILITIES:
Contact customers regarding payment- related issues.
Perform additional duties as assigned by management to support departmental and organizational goals.
Make calls to partners and banks to assist customers with payment- related matters.
Address customer inquiries/complaints regarding the service and related cash flow matters via email, calls, and messages.
Proactively monitor and follow up with customers on the progress of payment processing.
Work on the CRM system and the company&039;s dedicated accounts to ensure accurate reflection of input data and customer payment information.
Create payment plans for customers enrolled in the program and track their payments.
REQUIREMENTS:
Graduation from a relevant field of study: Finance, Banking, Economics, Accounting, etc.
Min 1 year of experience in billing clerk or related job.
Ability to thrive in a high- pressure environment and work effectively both independently and in a team.
Proficient in Microsoft Office.
Fluency in English (work with partners and banks in the US).
Proficiency in meticulous attention and focus on every detail.
Strong problem- solving and communication skills.
Ability to calculate quickly and accurately.
WE CAN OFFER:
Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
Full participation in social insurance according to government regulations.
Annual regular health check- ups.
High salaries for high performance, Official Salary: 14.000.000 VND + Bonus.
Work in a foreign- friendly and professional environment.
Working environment: young, dynamic, productive & speed- focused with various departments and over 60 employees.
Receive comprehensive training on company processes before starting work- continuous supervision and guidance from management until proficiency is achieved.
The company provides all the necessary work equipment.
Team building activities and a 13th- month salary based on the company&039;s business performance.
Separate resting area during lunch break.
Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.
Training on software usage such as CRM, ZOOM as required by the company.
JOB DETAILS:
Industry: Financial services in the US market (No insurance, No lending).
Employment type: Full- time (Night shift).
Working hours: 22:30 – 07:30, 5 days/ week (working by US business hours).
Location: 60/15 Ly Chinh Thang Street, District 3, HCM City.
Join our dynamic team and be part of an organization dedicated to delivering exceptional service and support to our valued clients across the United States. Apply now and embark on a rewarding career journey with Outsource Solutions!
