Repair task
+ Perform inspections and propose replaced spare part list to Deputy/Section Manager for review and approval before sending to Service Coordinator to issue quotations to customers.
+ Receive, delivery equipment and implement reprocessing to make sure all the equipment are under clean condition.
+ Check the part code, quantity, quality and store spare parts in the appropriate location.
+ Send request and receive spare parts from SCM.
Demo checking
+ Perform checking on returned demos to find out any detective( if any), to ensure all returned demos are under good conditions.
Tool, Jig, Facilities management
+ Frequently check situation and maintain 5S of Tool, Jig, Facilities to make sure that they are always under good conditions.
Bulletin, QA, QIS, FSCA, Complaint Handling
+ Read and understand all Service bulletins in order to be updated timely new repair method, new repair software, changes regard to tool, jig, parts…
+ Take action following the FSCA/recall instructions from OT/OCAP to provide customers high quality products without any defective.
Technical Service Quality Review
+ Support Managers to conduct Technical Service&039;s internal review, OT Technical Quality Review to keep Technical Service&039;s activities in standard and follow policies of OCAP/OT.
Purchasing task:
+ Monitor inventory levels of consumables and critical components; proactively propose replenishment plans to avoid shortages.
+ Collect and consolidate purchasing requests from the technical teams based on operational needs.
+ Negotiate with vendors to achieve favorable terms and maintain strong supplier relationships.
+ Coordinate with the finance department for payment processing and maintain accurate purchasing documentation.
+ Issue purchase orders (PO), follow up on delivery schedules, and ensure timely receipt of goods.
+ Coordinate with vendors for proper waste disposal (electronic waste, medical waste, etc.) in compliance with environmental regulations and company policies.
+ Search, evaluate, and select suppliers to ensure the best quality, price, and delivery time.
Meeting and Report
+ Attend all necessary meetings to make sure all activities, targets are according to plans and following directions of OVN/OCAP Management.
Others
+ Other tasks assigned by (Deputy) Section Manager/ (Deputy) Department Manager
