Business Analyst

Create user documentation and training materials.
Assist in the implementation and integration of new IT systems and software.
Tóm tắt công việc
Communicate with users to clarify any unclear information about the business requirements.
Be actively involved in the complete project lifecycle, from requirements analysis to final delivery.
Assist users and work with development team or vendor to define requirements, suggest ideas, and provide solutions.
Serve as the liaison between IT and business units.
Collaborate with stakeholders to gather and document business requirements.
Analyze and translate business needs into technical specifications.
Provide training and support to end- users on new systems and processes.
Write business analysis documentation and checklists for the project, including BRD, FSD, URD, ISD, SRS, and more, in both Vietnamese and English.
Conduct system testing and validation to ensure functionality meets business requirements.
Identify opportunities for process improvements and system enhancements.
Study, propose new features (as well as improvements/ enhancements) for software.
Facilitate effective communication and manage stakeholder expectations. Collaborate with stakeholders to gather and document business requirements.
Recommend innovative solutions to optimize business processes and operations.

Conflict resolution, Honesty, and integrity
Self- motivation
Excellent communication, consulting, and negotiation skills with stakeholders.
Minimum of 2 years of experience as an IT Business Analyst in software development projects, preferably in the retail industry.
Confidence to approach customers/corporates
Belief that outstanding customer service is the key to success.
Experience with project management tools (e.g., Jira, Confluence) and SDLC is essential.
Ability to work effectively with cross- functional teams and manage multiple projects simultaneously.
Willingness to take on board group Core Values.
Positive attitude and outlook
Experience with ERP, WMS, and OMS systems is advantageous.
Strong analytical thinking and problem- solving abilities.
Personal Requirements
Takes responsibility for their own actions.
Analyzing and testing experience within the SDLC is preferred.
Familiarity with omni- channel, multi- channel, O2O, and e- commerce concepts is beneficial.
Domain knowledge of the retail industry is a plus.
Willingness to undertake personal and professional development.
Proficient in both verbal and written English.
Enjoys working with people.
Willingness to attend corporate events outside of normal working hours.
Keen attention to detail and technical aspects when analyzing software modules is required.

BA
Confluence
Jira
ERP
WMS

Cập nhật gần nhất lúc: 2024-06-22 06:30:03