Position: Business Analyst cum IT Coordinator (Speaking Korean)
Company address: On- site, AP Tower, 518B Dien Bien Phu, Thanh My Tay Ward, HCMC
Department: RnD
Salary: 22M – 30M/ monthly (Gross)
Job Overview:
We are looking for a dynamic Business Analyst cum IT Coordinator who will act as a bridge between business users and technical teams. This role involves gathering and analyzing business requirements, coordinating with IT teams (both local and overseas), tracking project progress, and supporting communication among Korean, Indonesian, Thailand, Vietnamese people. The ideal candidate should have strong analytical thinking, coordination skills, and the ability to communicate fluently in both Vietnamese, Korean and English.
Key Responsibilities:
Business Analysis
Collaborate with business users from Indonesia, Thailand to gather and clarify requirements
Prepare regular reports (daily, weekly, monthly operation report) and updates for all involved parties
Coordinate UAT (User Acceptance Testing), including test planning and result consolidation
IT Coordination
Coordinate daily communication between Vietnamese teams and Korean IT/business teams
Maintain proper documentation of project and system- related materials
Track and monitor IT issue status, development schedules, and deployment timelines
Support system enhancement requests, troubleshoot issues with relevant teams
Assist in translating and interpreting technical and non- technical materials (Korean- Vietnamese, Korean- English)
Other Responsibilities
Handle ad- hoc requests from the direct manager such as: Market research and competitor analysis; Recruitment coordination (e.g., interview support translation); Team event planning (e.g., team dinners, internal meetings, offsite support)
Prepare various internal reports and assist with administrative support tasks as needed
Support customer relationship management by tracking issues, preparing response reports, or assisting with FAQs
