Yêu cầu công việc
Years of Experience: 2- 5 years as a Business Analyst (BA) / Product Manager (PM)
Skills / Technical Knowledge:
- UI/UX and User Flow Design
Ability to map and optimize end- to- end user journeys, ensuring smooth navigation and minimal friction.
Hands- on experience creating wireframes, user journey maps, and clickable prototypes.
Expert eye for clean, standardized user interfaces and consistent UX behavior.
- Tools and Technology Proficiency
Mockup and prototyping tools: Figma, Sketch, Adobe XD.
Documentation and diagramming: Confluence, Notion, Lucidchart.
Project management platforms: Jira, Trello, Notion, or equivalents for backlog tracking and team collaboration.
- Agile and Delivery Frameworks
Experience working in iterative delivery cycles, coordinating stand- ups, and managing scope changes.
Familiarity with Scrum or Kanban: story point estimation, sprint planning, backlog refinement, and retrospective facilitation.
- Technical Literacy
Ability to liaise with developers on integration points, data validation, and performance considerations.
Basic knowledge of web/mobile architectures.
Soft skills / Attributes:
Effective Communication- Excellent verbal and written communication skills to facilitate discussions with stakeholders and translate requirements for technical teams.
Stakeholder Management- Experience engaging with cross- functional teams, gathering feedback, and managing expectations.
Documentation Proficiency- Skilled in writing PRDs, functional specs, user stories, and use cases.
User Empathy- Able to incorporate user behavior insights into product analysis.
Problem- Solving Ability- Adept at identifying issues and proposing effective, data- backed solutions.
Adaptability & Curiosity- Willingness to learn new tools and keep up with industry trends.
Product Delivery- Ability to track product progress, support scope management, and contribute to risk mitigation efforts.
Attention to Detail- High level of accuracy in documenting requirements and analyzing data.
Strong Analytical Ability- Ability to interpret complex product problems and translate them into actionable requirements and solutions.
Process Mapping & Optimization- Proficiency in analyzing workflows, identifying inefficiencies, and proposing improvements.
Design Collaboration- Comfortable working with UX/UI teams to deliver user- centered solutions.
Competencies
Cross- Functional Communication
Technical Understanding
Stakeholder Management
Documentation and Reporting
Communication
Prototype Interpretation and Feedback
Collaboration
Data Interpretation and Visualization
Problem- Solving
Design System Awareness
Requirements Elicitation
Adaptability
Project Coordination
User- Centric Thinking
Attention to Detail
Decision- Making Support
Product Testing
Analytical Thinking