About BSS Commerce & B2B Suite
Our 2026 vision is to centralize all B2B Wholesale workflows into one unified product experience.
BSS Commerce builds leading Shopify B2B Suite apps used by thousands of merchants globally.
We are expanding our team and seeking a Business Analyst to help define requirements, analyze merchant behavior, and drive clarity across product and development
Role Overview
As a Business Analyst, you sit at the center of product discovery and delivery.
You support Product Owner across all B2B Suite modules by translating business needs into clear requirements, documenting workflows, analyzing data, and ensuring alignment between user expectations and final features.
You play a critical role in making our apps predictable, scalable, and easy for merchants worldwide.
What we expect you to perform:
Requirements Gathering & Documentation
Maintain up- to- date requirement docs, edge cases, and logic diagrams.
Map complex B2B workflows (pricing, catalog rules, customer groups, checkout flows).
Support in writing user stories for Jira with clear acceptance criteria.
Work with PMs to clarify scope and translate ideas into clear BRD/FRD, user stories, and acceptance criteria.
Product Analysis & Research
Benchmark competitors and summarize insights.
Support PM in researching industry patterns (B2B workflows, ERP, POS, tax logic).
Analyze merchant feedback (Crisp, reviews, data logs) to identify real pain points.
Data & Usage Insights
Track and summarize key usage metrics (activation, rules created, onboarding steps).
Identify root causes behind low usage or high support cases.
Support PM in building dashboards / reports for product decision- making.
Workflow & UX Support
Validate UX from a business logic perspective.
Create simple flowcharts, logic diagrams, and wireframe sketches to support PM and Designers.
Ensure feature logic is consistent across the B2B Suite
Sprint & Delivery Collaboration
Validate feature behavior before QA passes to ensure it matches requirements.
Support PM in grooming features with Dev/QA.
Help clarify edge cases during development.
What we’re looking for
Ability to create flowcharts, logic diagrams, and basic wireframes using tools like Miro, draw.io, or Figma.
Experience writing BRD, FRD, user stories, acceptance criteria, and technical requirements for developers.
1–3 years of experience as Business Analyst / System Analyst / Product Analyst (Junior–Mid).
Strong logical thinking and ability to break problems into steps, rules, and scenarios.
Good understanding of SaaS or eCommerce workflows.
Why you will love to work with us
Support course and certification fee for expertise improvement;
13th- month salary based on the business performance. Seniority Allowance;
Work with global merchants and a modern SaaS product
Other benefits according to the provisions of the Company and the Labor Code.
Volunteer work and outdoor activities with company support: sports clubs, team building, birthdays, company trips, etc.
Annual health check- up;
Advancement opportunities available, growth path to Senior BA → Product Owner
5 working days/week. 13.5 days off/year.
Convenient working space with free tea and coffee, massage equipment, PS5,…
Competitive salary 25M + performance bonus
