Business Analyst

Elicit, analyze, and document business needs through interviews, workshops, and observations.
Develop clear Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), user stories, and process flows.
Identify gaps and propose solutions to ensure feasibility and alignment with organizational goals.

Act as the primary contact for clarifying requirements during the project lifecycle.
Collaborate with CEO, Business Owner, IT Project Manager, domain experts, and field teams to capture and refine requirements.
Facilitate communication across technical and non- technical teams.

Participate actively in daily stand- ups, sprint reviews, and retrospectives.
Support the Product Owner in prioritizing features based on value and impact.
Contribute to backlog refinement and sprint planning by providing well- defined requirements and acceptance criteria.

Facilitate User Acceptance Testing (UAT) with stakeholders and ensure traceability between requirements and delivered features.
Ensure documentation is updated to reflect changes and lessons learned.
Support QA in designing test scenarios and validating outcomes against requirements.

Provide feedback to improve digital product adoption and usability.
Analyze workflows and propose enhancements to improve efficiency and effectiveness.

Yêu cầu công việc

Experience in global health or low- and middle- income country (LMIC) contexts is an asset.
Familiarity with Agile/Scrum frameworks and experience working in cross- functional teams.
Strong knowledge of requirements gathering, analysis, and documentation methods.
Ability to create process diagrams, user flows, and mockups using relevant tools.
Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.
Strong problem- solving and analytical skills with attention to detail.
Excellent communication and facilitation skills in English (French is an advantage).
Minimum 2–3 years of experience as a Business Analyst, preferably in digital health or technology projects.

15 annual leaves
Working time: 8:30 – 18:00 (Monday – Friday). Days Off: Saturday – Sunday; holidays, Tet in accordance with Vietnam Labour Law and Christmas day
Social, health, unemployment insurance & PIT payment policy
Two- month probation with 100% of net salary
A friendly, supportive, multicultural, and open- minded working environment with full potential to challenge and develop your skill and mindset; and with colleagues come from different nations: Vietnam, France, and African countries
PVI health insurance package
Flexible working hour
One- year contract with potential extension based on the working performance
A chance to work with international organizations: Gavi, WHO, UNICEF; and the Ministry of Health in many foreign countries

Cập nhật gần nhất lúc: 2025-11-04 12:10:03