Business Analyst

We are looking for a skilled and detail- oriented POS (Point of Sale) Business Analyst to join our team. You will play a critical role in researching, analyzing, designing POS/softPOS payment system processes to support business goals. You will act as a bridge between business stakeholders and technical teams, ensuring the delivery of effective and efficient POS solutions.
Responsibilities:

Analyze business and user needs, documentation of requirements, and translation into proper system requirement specifications;
Responsible for product backlog, implementation & working with Product Manager to commit on the release plan
Provide the support to test the system and produce the system documentation and user manuals.
Launch new products and features, test their performance, measure features and iterate quickly.
Plan and prioritize development activities based on system, available resources, business goals, and end- user impact
Communicate with cross- functional teams (Business Unit, IT) and work with go- to market stakeholders to launch features.
Train internal employees or external clients on changes, new systems, or new procedures.
Work closely with designers to create simple, intuitive yet efficient user experiences (primarily mobile) that make customers love, regularly communicate and report the change activities plus their effectiveness across the organisation.
Identify user needs and market dynamics, and use these to inform the strategic direction.

Experienced in tools: Flows (Draw.io), Mockups (Figma), Project management (Jira, Confluence), API tools (Postman)
Excellent communication and presentation skills
Familiar with sequence diagram, API/SDK integration, user flow/ user journey, wireflow, service blueprints
Modeling and designing business processes;
Data- driven/Technical knowledge is a plus
Minimum 3- year experience as a Business Analyst
Having experience in banking or financial company is a plus;

BENEFITS:

Work in a newly innovated office and open working space.
Attractive income (base salary & performance bonus), Social insurance according to Vietnam law.
Annual Health Check- up
Devices provided (Laptop, monitor…)
Health Insurance
Working environment: young, dynamic, productive & speed- focused.
Frequent team bonding and company activities/ events.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2025-08-13 20:25:03