Business Development Center Representative

Developing proficiency with all features of the BDC CRM Software and associated products.
Responding to inbound phone calls and internet inquiries to develop customer trust and generate customer visits to the company state- of- the art auto stores.
Maintaining knowledge of coupons, direct mail pieces, all sales advertising and inventory throughout the company and its OEMs.
Maintaining strict confidentiality in your work.
Contacting new and existing customers to discuss current sales promotion.
Following the BDC scripts and guidelines on all inbound and outbound calls.
Performing all other Business Development selling duties as assigned.
Ensuring all calls presented are answered promptly and professionally; ensuring customers&039; satisfaction and producing referrals.
Creating excitement and setting appointments for customers to ride/drive the company world class motorcycles/automobiles.
Endeavoring to meet and exceed individual goals assigned.
Engaging in all training, acquiring a complete knowledge of product information.
Maintaining a thorough understanding and adherence to dealership and BDC department policies and procedures.

Multi- tasker and excellent customer service skills.
Professional personal appearance.
Excellent communication skills.
College diploma or higher in related fields is preferred.
Professional and has the ability to make a compelling introduction.
Previous experience and success in customer service, sales, call center, telemarketing or automotive are big advantages.
Skilled at building positive relationships over the phone or via email.
College level achievement preferred.
Proven track record of meeting and exceeding goals.
Proficient with computers, emails, smart phones and the web.
Willing to participate in skills and product training.

- 13th month pay and quarterly bonus (on business target achievement)
- Phone allowance and Transportation allowance.
- Gift on occasion of new- born baby, marriage, condolences.
- Premium Heath care package for employee and family.
- Annual health check.
- Support school fee for employee’s children.
- Long service award (5th, 10th, 15th, 20th year).

Cập nhật gần nhất lúc: 2024-04-19 07:05:17