Job Description
• Lead Generation & Prospecting: Identify potential clients and business opportunities through research, networking, and cold calling.
• Client Engagement & Relationship Management: Develop and maintain
strong relationships with new and existing clients, serving as their primary point of contact.
• Market Research & Analysis: Conduct market analysis to understand
industry trends and customer needs, helping to shape business development strategies.
• Account Coordination: Coordinate with internal teams to ensure timely delivery of solutions that meet client needs and expectations.
• Upselling & Cross- Selling: Identify opportunities to upsell and cross- sell additional services or products to existing clients.
• Problem Resolution: Address client issues promptly and provide effective solutions.
• Sales Support: Assist in preparing proposals, presentations, and other sales materials to support the sales team.
• Performance Monitoring: Track and report on key account metrics, ensuring client satisfaction and identifying opportunities for improvement.
Compensation & Benefits
• 12 remote days per year for full- time employees. Each month, they will be granted 1 day.
• Flat, open and sharing culture with friendly management team; outsourcing company with product mindset;
• The travel welfare package is up to 5- 7 million VND/year (for official employees).
• Income includes a base salary and commissions on each completed project.
• Men’s Day, Women’s Day, Children’s Day, Mid- Autumn Festival and other benefits under the provisions of the company;
• Saturday & Sunday OFF, Overtime pay is 150%, 200%, 300% as per labor law;
• Yearly company trip and year- end party, quarterly team building and weekly eating together; English- Japanese Club, Sports Clubs;
• Training & development: Comprehensivetraining programs and continuous professional development opportunities.
• Minimum 14 paid leaves per annum for all employees after probation;
• 01 hour paid leave per day for women having children under 12 months
• Fully participate in Vietnam&039;s social insurance as required by the state regulations.
• Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks;
• Salary review 1 times/ year, based on work performance and company’s performance;
• Social insurance, health insurance, unemployment insurance and Bao Viet care insurance;
• 13th- month salary, public holidays bonus (2/9, 30/4, 1/5, 1/1); bonus for Excellent Employee and Excellent Team;
Requirements
• Skills: Excellent communication and interpersonal skills, both written and verbal (English)
• Tech- Savvy: Basic understanding of IT software solutions is a plus, but not required.
• Education: Bachelor’s degree in Business, Marketing, Information Technology, English Language or a related field.
• Adaptability: Willingness to learn and adapt in a fast- paced environment.
• Attributes: Strong analytical and problem- solving abilities, proactive and self- motivated.
• Customer- Centric: A passion for providing excellent customer service and building lasting relationships.
Working hours: Monday to Friday (weekends off)
Check- out: after 8 working hours, with a 1.5- hour lunch break
Check- in: 8- 9 AM (anytime)
