Reporting Line:
Dotted- Line Report: IT Manager, Business Control Manager
Direct Report: Finance Director
Position Summary:
This role focuses on translating business needs into system solutions, driving automation, and improving data visibility and decision- making through digital tools and AI- enabled processes.
The Business System Specialist acts as a bridge between Operations, Finance, and IT to lead business system improvements, AI adoption, and process digitalization initiatives.
Key Responsibilities:
Business Process Analysis & Digitalization
- Analyze existing business processes across operations, finance, and supply chain.
- Identify opportunities for automation, system enhancement, and digital workflows.
- Lead process re- engineering initiatives to improve efficiency, accuracy, and scalability.
- Ensure digital solutions (such as Office 365) align with business objectives and user needs.
AI Adoption & Use Case Development
- Work with Operations and IT to pilot and implement AI- enabled solutions.
- Support change management and user adoption of AI tools.
- Monitor performance and benefits realization from AI initiatives.
- Identify and propose practical AI use cases (e.g., forecasting, reporting automation, anomaly detection).
System Implementation & Integration
- Define business requirements, conduct UAT, and support system go- live.
- Ensure data integrity and proper system controls are embedded.
- Act as business lead for ERP, reporting, workflow, or system enhancement projects.
- Coordinate with IT vendors, developers, and internal stakeholders.
Cross- functional Coordination
- Continuously identify opportunities for further digital and system improvements.
- Develop dashboards and reports to improve management visibility.
- Track project progress, risks, and benefits.
Reporting & Continuous Improvement
- Develop dashboards and reports to improve management visibility.
- Track project progress, risks, and benefits.
- Continuously identify opportunities for further digital and system improvements.
