Butler Service Trainee - Khách Sạn Sheraton

· Provide Food & Beverage service during Breakfast and Evening Cocktail time at Sheraton Club Lounge.
· Introduce, gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities.
· Welcome guests in a friendly and professional way
· Observe and practice procedures to appropriately collaborate with individuals or departments (e.g., Bellman, Housekeeping, Food & Beverage) as necessary to resolve guest calls, requests, or problems.
· Learn and practice the procedure of how to Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
· Under the guidance, training, and supervision of the Butler team. Perform interaction with guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.).
· Respond to guest requests for special arrangements or services, and inform Butlers accordingly (e.g., transportation, reservations, dry cleaning) so we can make arrangements or identify appropriate providers.

Good communication skills, both verbal and written in Vietnamese as well as English.
Customer- oriented.
Computational ability.
Would like to choose hospitality as my future career or experience working in a hotel.
Commitment to at least 3 months of internship

Opportunity to have a permanent position at Marriott International.
Wonderful working environment with a professional team
Lunch at a Staff canteen.
Clear career development plan with many engaging training courses
Internship allowance.
Have a certificate after the internship.
Entitle for accidental insurance during the internship
Working 5 days per week

Cập nhật gần nhất lúc: 2023-11-30 04:25:21