BX Specialist - CRM & Ecom

CRM

Assist in organizing promotional events to attract new customers.
Implement engaging campaigns for CK Club members, including deals, surveys, and games.
Secure licenses (when required) to conduct CRM campaigns.
Manage the CRM dashboard, monitor & ensure the campaign operates correctly & smoothly
Analyse customer data and system capabilities to generate insights for the planning team.
Provide exceptional customer service, resolving any issues that may arise.

E- COMMERCE

Develop and execute effective communication strategies to promote e- commerce services, with a focus on CK GO.
Collaborate with partners and internal departments to maintain consistent and accurate representation of the Circle K menu on e- commerce platforms.
Build and maintain positive relationships with existing e- commerce partners.
Lead and manage co- marketing campaigns with platform partners and product suppliers.
Oversee the management and operation of the CK GO platform.

OTHERS

Compose reports on campaign performance and business activities.
Conduct market research and competitor analysis to stay informed of industry trends.
Collaborate with line managers to enhance Circle K&039;s CRM and e- commerce platforms, aligning with strategic goals.

Bachelor&039;s degree in Marketing or a related field.
1- 2 years of experience in a relevant field. Project management experience is a plus.
Strong attention to detail and a commitment to accuracy.
Proficient in technology and comfortable navigating various software programs.
Good communication skills, written and verbal, in both Vietnamese and English, and a strong customer- oriented approach.
Positive attitude, problem- solving skills, and strong work ethic with a high level of integrity.
Creativity and ability to develop new ideas.

Yearly health check, performance evaluation to revise salary.
Insurance: Compulsory Social Insurances, Premium additional insurance package (Personal Accident Insurance & Medical Health Care).
Competitive salary (100% salary during probation).
Employee engagement activities: teambuilding, YEP, internal events.
13th month salary.
Leaves: Annual leave- 15 days/year, Sick leave.

Cập nhật gần nhất lúc: 2024-03-24 03:50:39