Call Center Team Lead

• Lead, Coach and Animate a B2B Team.
• Keep control of the team activities, ensuring that all information is updated in the company’s information system.
• Assist your team members to develop their skills on an individual basis.
• Communicate regularly with the buyer team and their manager.
• Ensure the individual performance targets are reached.
• Have the ability and solutions to promote and manage each employee to achieve monthly targets.
• Manage a Prospection team to source new suppliers (manufacturers, wholesalers, retailers…) in order to supply to a chain of stores in France.

• Good command of the English language.
• Able to discover training needs and provide guiding members.
• Apply with CV in English.
• At least 2 years of experience in TEAM MANAGEMENT (Highly required).
• Dynamism, curiosity and resourcefulness.
• Computer skills (Microsoft Office, EXCEL, KPI system, ERP).
• Good communication skills and analytical mind.

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Cập nhật gần nhất lúc: 2024-04-13 05:45:30