Center Manager - Quản Lý Trung Tâm (TDC)

Your primary responsibilities include:

Set goals and report progress for all operations of the learning center. Ensure that the learning center achieves its key performance indicators in all operational metrics;
Work closely with the Academic Manager to monitor/evaluate program outcomes, student assessment reports and parent enquiries/concerns;
Supervise student recruitment and customer services conducted in the learning center;
Recruit appropriately qualified and experienced operations staff and ensure staff are scheduled and trained to support all hours and duties for smooth operation.
Work closely with the Academic Manager to ensure smooth opening and operations of the classes;
Prepare financial plans, P&Ls and budgets for approval by the Senior Operations Manager, and once agreed, implement those plans, then provide financial and operational reports;
Monitor purchases and expenditures for the Learning Center;
Maintain and upgrade systems/procedures for all operations tasks at the Learning Centers and liaise with the other Center Managers to ensure consistency across all E2 centers;
Contribute to the development of localized marketing strategies to promote E2 courses. Identify potential students and families in the local area, build and update their profiles;
Work closely with the Academic Manager for the implementation of new curriculum and academic projects;

These are the minimum requirements. We can&039;t accept you in this role unless you meet them all:

Breadth: A strong background in sales and operations with 5+ years of management experience in the education industry;
Depth: Experience in at least one of the following specialties as a staff or leading sales, customer service or marketing in an educational institution;
Credentials: A BA or higher with strong academic performance, previous management role in a school.

These are additional qualifications or "nice to haves":

Strong organizational skills and entrepreneurial spirit.
Experience in working on collaborative (multi- department) teams, preferably in a supervisory, mentoring, or management role;
An MBA or other relevant Master&039;s degree;
Experience working on developmental projects, specifically around facility expansion;

These are personal traits that we look for:

Innovative: We have a growth mindset and are able to learn and adapt quickly. You are driven by self- improvement, self‐aware, and hungry to learn.
Passionate: We care about education and our long- term impact. You care about students and want to make impacts.
Professional, responsible, diligent and attentive to details.
Result- oriented: We rely on data to make decisions and improve our impact. You care about actual, measurable results.
Collaborative: We contribute to and find value in being part of a team. You enjoy working on a team and can communicate effectively with others.

Inclusive and welcoming onboarding experience: mentor- mentee program, initial training with direct supervisor and HR.
Company dinners, team lunches, Friday refreshments, offsite retreats, Mentor- Mentee, 5- for- 5 stipends, etc.
100% Probation Salary, Team Bonuses, and Annual Performance Bonus.
Unlimited Paid Leave Days per Year.
100% Social Insurance and Private Health Insurance.
Advanced Studies Grant for personal development.

Cập nhật gần nhất lúc: 2024-09-12 02:30:02