Chăm Sóc Khách Hàng Giỏi Tiếng Anh - Customer Service Staff (Làm Tại Quận 7, Lương Từ 11 Triệu)

As a customer service staff, you&039;ll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding journey.
Join us in the heart of District 7, Ho Chi Minh City, at our exquisite office in one of the city&039;s most prestigious buildings.
- Prepare customer reports by gathering data collected during customer interactions.
- Work with clients who have complaints, orders, or require information about services purchased from the company while maintaining a positive attitude and calmly responding.
- Follow communication procedures, guidelines, and policies.
- Answer questions from customers by chatting, emailing, and/or talking on the phone.
- Listen and resolve customers’ concerns, issues, and questions to your best ability.
- Cooperate with other staff to solve problems.
- Refer issues and questions to managers if necessary.
WORKING TIME:
- You will work a mixed working shift with day and night shifts in a week. (2 days 3 nights or 3 days 2 nights/week)
- You will have TWO random days off/week. Shift types will be decided by the company.
- Day shift: 11 AM- 8 PM, night shift: 8 PM- 5 AM. (Night shift will have 30% salary bonus per hour, by law)

- Excellent English communication, speaking confidently and fluently (Clear voice).
- Having at least 1 year of experience in related fields.
- Must work in the office. (No remote and hybrid option)
- Proactive, helpful, and willing to learn.

- Birthday party monthly.
- Gifts on international/national holidays. (Women&039;s day, Valentine,..)
- Social Security covered.
- Beautiful hi- tech office.
- Annual Health Check.
- 12 annual leave.
- Salary review once a year.
- Snack bar and beverages provided by the company.

Cập nhật gần nhất lúc: 2024-05-07 17:45:02